Did you make the Call Yet?

Cable TV at its finest

We saw this story when it came out, so it came as no surprise when our bill went up....significantly. It's happened before, back when we had Time Warner Cable.

Usually the bill would take a big jump because a promotion went off or somebody had a bad day or whatever. I would spent an unconscionable amount of time on the phone with someone and get the bill back down somewhere near where it used to be.

It was frustrating, but we could live with it. We usually got a decent deal; sometimes someone really helpful would even get the bill lowered a little.

This time when I called I at least quickly got to a live, pleasant, English-speaking person. However, the best deal offered cut about half the TV channels the boss likes to watch like NatGeo and the like and saved us FIVE WHOLE BUCKS. Yeah, five.

So we will eat the increase. On one hand I'm not surprised, but it is outrageous the way huge companies like this make deals with our government and then totally ignore them, to the detriment of customers and tax payers. 

By the way, the "promotion" that expired from the TWC days was in fact one of their standard pricing options.......I do believe that the new company "expired" it. Bah humbug!

from Northview Diary http://ift.tt/2pORBAR